PropoLife Shipping Policy

Processing Time

Orders are processed within 1–2 business days (Mon–Fri).
Orders placed on weekends or holidays ship the next business day.

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Shipping Rates (U.S. Only)

• Standard Shipping (3–5 business days): $5.99

• Free shipping on orders over $100

Currently, we do not ship internationally.

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Order Tracking

You will receive a shipping confirmation email with tracking information once your order ships.

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Damaged or Wrong Items

If your order arrives damaged or incorrect, contact us within 7 days at
propolifecustomerservice@gmail.com
Please include your order number and photos.

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Lost or Stolen Packages

Once a package is marked Delivered by the carrier, PropoLife is not responsible for loss or theft.
If this occurs, please check with neighbors or contact the carrier directly.

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Incorrect Address

Customers are responsible for providing accurate shipping information.
Packages returned due to incorrect addresses may incur reshipping fees.

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Returns

For return information, please see our Refund Policy.