Refund policy
Refund Policy
Thank you for shopping with PropoLife.
We want you to feel confident and comfortable with your purchase.
If you are not satisfied, we’re here to help.
14-Day Satisfaction Guarantee
We accept returns within 14 days of delivery for unopened products in their original condition.
To be eligible for a return:
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The item must be unused and unopened
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Packaging must be intact
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Proof of purchase is required
Opened or used supplements cannot be returned due to health and safety regulations.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
propolifecustomerservice@gmail.com
We will replace the item or issue a full refund.
Return Shipping Costs
Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.
Refund Processing Time
Once your return is received and inspected, refunds will be issued to your original payment method within 3–7 business days.
Non-Refundable Items
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Opened or used supplements
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Clearance or promotional items
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Gift cards
No Medical Claims
PropoLife products are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary.
You can contact us for return-related questions anytime at:
propolifecustomerservice@gmail.com