退款政策

Refund Policy

Thank you for shopping with PropoLife.
We want you to feel confident and comfortable with your purchase.
If you are not satisfied, we’re here to help.


14-Day Satisfaction Guarantee

We accept returns within 14 days of delivery for unopened products in their original condition.

To be eligible for a return:

  • The item must be unused and unopened

  • Packaging must be intact

  • Proof of purchase is required

Opened or used supplements cannot be returned due to health and safety regulations.


Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
propolifecustomerservice@gmail.com

We will replace the item or issue a full refund.


Return Shipping Costs

Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.


Refund Processing Time

Once your return is received and inspected, refunds will be issued to your original payment method within 3–7 business days.


Non-Refundable Items

  • Opened or used supplements

  • Clearance or promotional items

  • Gift cards


No Medical Claims

PropoLife products are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary.


You can contact us for return-related questions anytime at:
propolifecustomerservice@gmail.com